Privacy Policy

1. Information We Collect

We only collect information that is necessary to fulfill our charitable mission. This includes:

• Information You Provide Directly: When you fill out a volunteer application, contact form, or donation form, we may collect your name, email address, phone number, physical address, and any specific messages or inquiries you submit.
• Sensitive Information: In the course of arranging visitations for elderly or sick priests, we may process sensitive information regarding health status or locations. This information is handled with the strictest confidentiality and pastoral care.
• Automated Technical Data: When you interact with our website, we automatically collect basic technical data (such as browser type, IP address, and device type) to ensure our digital infrastructure remains secure and functional.

2. How We Use Your Information

FRATRES uses your personal data strictly for the advancement of our ministry. Specifically, we use it to:

• Coordinate and manage volunteer schedules and visitation logistics.
• Respond directly to your inquiries, contact requests, and partnership proposals.
• Process charitable donations and issue official receipts.
• Send periodic updates regarding the ministry's impact, provided you have opted in to receive such communications.
• Maintain the security and integrity of our digital platforms.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.
Your data is only shared under the following strictly controlled circumstances:

• Service Providers: We may share necessary data with trusted third-party providers who assist us in operating our website and communications (e.g., email hosting, secure database management by Daysells Technologies), subject to strict confidentiality agreements.
• Legal Compliance: We may disclose information if required to do so by Nigerian law, or to protect the safety, rights, or property of FRATRES, our volunteers, and the individuals we serve.

4. Data Security & Protection

We implement robust, industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Your Privacy Rights

You retain full control over your personal data. At any time, you have the right to:

• Request a copy of the personal information we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your personal data from our systems.
• Opt-out of any future communications or newsletters.

To exercise any of these rights, please contact us using the information provided below.